Lenovo Prima Series repair
Screen, battery, keyboard, charging port, hinge and motherboard repairs for every Lenovo Prima Series laptop: 1 model and 1 machine type listed by Lenovo. Repaired at our London SE1 workshop, or collected by courier from anywhere in the UK.
Every Lenovo Prima Series model
The machine type is the first four characters of the model number on the label underneath the laptop, for example 21HD in 21HD003GUK. Lenovo Vantage and the BIOS screen show it too. Type it, or the model name, to find yours. Model names, machine types and status are from Lenovo’s product reference, PSREF (23 October 2026).
| Model | Machine types | Lenovo status | Lenovo specs |
|---|---|---|---|
| Lenovo Prima 14 IWC | 83Y0 | Current | Specs for Lenovo Prima 14 IWC |
Common Lenovo Prima Series faults
| What it’s doing | What we do |
|---|---|
| Cracked or black screen | A new panel matched to your machine type, including OLED and touch panels. Screen |
| Battery swollen or not holding charge | A new battery. Stop charging a swollen battery straight away. Battery |
| Not charging over USB-C | A worn USB-C port, or a fault in the charging circuit. Charging port |
| Keys or backlight not working | A new keyboard, usually supplied with the top case. Keyboard |
| Dead after a spill | Switch off and unplug. Board cleaning and repair. Liquid damage |
| Slow, or won’t start Windows | SSD and Windows checks, a repair or a clean reinstall. Software and viruses |
Thin laptops have the memory and often the battery and keyboard built in. We order the exact part for your machine type, so the fit and finish match.
- Range
- Lenovo V Series, Chromebooks and other models
- Models
- 1 (1 current, 0 withdrawn)
- Machine types
- 1
- Source
- Lenovo PSREF
Repairs for the Lenovo Prima Series
How it works
- Book onlineFill in the repair form and you get a job number by email straight away.
- Drop off or courierBring the laptop and charger to our London SE1 workshop, Monday to Saturday, or we arrange a courier from anywhere in the UK.
- Diagnosis and quoteWe find the fault and tell you the price. Nothing is repaired until you agree.
- Repair and testWe fit the part, test the laptop, and let you know it’s ready to collect or post back.
Questions
How long does a Lenovo Prima Series repair take?
Most screen, keyboard, battery, hinge and charging port repairs take one to three working days once the part is here. We order the exact part for your machine type. Motherboard repairs take longer.
Will I lose my files?
Not from a normal repair: we don’t wipe the storage. If Windows needs reinstalling, or the board is badly damaged, we copy your files off first. Data recovery is available if the storage has failed.
Where do I find the machine type?
The machine type is the first four characters of the model number on the label underneath the laptop, for example 21HD in 21HD003GUK. Lenovo Vantage and the BIOS screen show it too.
Is my Lenovo Prima Series too old to repair?
No. Every model in this series is still listed as current by Lenovo, and parts are readily available.
Other Lenovo V Series, Chromebooks and other models series
Data recovery for every Lenovo
Laptop dead, SSD not detected, files deleted or Windows reset? We recover documents, photos and email from every ThinkPad, ThinkBook, IdeaPad, Yoga, Legion and LOQ at our London SE1 lab, even when the laptop itself can’t be repaired.
- Dead or liquid-damaged laptops
- SSDs and hard drives not detected
- Deleted files and reset laptops
- BitLocker, with your recovery key
Free consultation. No data, no recovery fee.
Get your Lenovo fixed
Book online and you get a job number by email straight away. Bring the laptop to our London SE1 workshop, or we arrange a courier collection from anywhere in the UK.