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Lenovo 500 Series repair

Screen, battery, keyboard, charging port, hinge and motherboard repairs for every Lenovo 500 Series laptop: 10 models and 21 machine types listed by Lenovo. Repaired at our London SE1 workshop, or collected by courier from anywhere in the UK.

Repair enquiry

Tell us the model and what’s wrong. A technician replies within one working day.

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Every Lenovo 500 Series model

The machine type is the first four characters of the model number on the label underneath the laptop, for example 21HD in 21HD003GUK. Lenovo Vantage and the BIOS screen show it too. Type it, or the model name, to find yours. Model names, machine types and status are from Lenovo’s product reference, PSREF (23 October 2026).

ModelMachine typesLenovo statusLenovo specs
Lenovo 500e Chromebook81ESWithdrawnSpecs for Lenovo 500e Chromebook
Lenovo 500e Chromebook 2nd Gen81MCWithdrawnSpecs for Lenovo 500e Chromebook 2nd Gen
Lenovo 500e Chromebook Gen 3 (Intel)82JB, 82JCWithdrawnSpecs for Lenovo 500e Chromebook Gen 3 (Intel)
Lenovo 500e Chromebook Gen 4s83L4, 83L5, 83N8, 83N9, 83W4CurrentSpecs for Lenovo 500e Chromebook Gen 4s
Lenovo 500e Yoga Chromebook Gen 482W4, 82W5WithdrawnSpecs for Lenovo 500e Yoga Chromebook Gen 4
Lenovo 500w 2-in-1 Gen 583LH, 83LJCurrentSpecs for Lenovo 500w 2-in-1 Gen 5
Lenovo 500w Gen 3 (Intel)82J3, 82J4WithdrawnSpecs for Lenovo 500w Gen 3 (Intel)
Lenovo 500w Yoga Gen 482VQ, 82VRWithdrawnSpecs for Lenovo 500w Yoga Gen 4
Lenovo Chrome 500e 2in1 G5 ITN83T8, 83T9CurrentSpecs for Lenovo Chrome 500e 2in1 G5 ITN
Lenovo Chrome 500e 2in1 G5 M8983TA, 83TBCurrentSpecs for Lenovo Chrome 500e 2in1 G5 M89

Common Lenovo 500 Series faults

What it’s doingWhat we do
Cracked or black screenA replacement screen, including touch screens on 2-in-1 Chromebooks. Screen
Keys missing or not workingA new keyboard, common on school Chromebooks. Keyboard
Not chargingThe USB-C port, the charger or the charging circuit. Charging port
Battery dead or swollenA new battery. Battery
Hinge brokenNew hinges and repairs to the case mounts. Hinge

We repair Chromebooks for schools as well as families: keyboards, screens, hinges and charging ports, collected in batches if you have several.

See repair prices

Illustration of a Lenovo 500 Series laptop ready for repair
Range
Lenovo V Series, Chromebooks and other models
Models
10 (4 current, 6 withdrawn)
Machine types
21
Source
Lenovo PSREF

How it works

  1. Book onlineFill in the repair form and you get a job number by email straight away.
  2. Drop off or courierBring the laptop and charger to our London SE1 workshop, Monday to Saturday, or we arrange a courier from anywhere in the UK.
  3. Diagnosis and quoteWe find the fault and tell you the price. Nothing is repaired until you agree.
  4. Repair and testWe fit the part, test the laptop, and let you know it’s ready to collect or post back.

Questions

How long does a Lenovo 500 Series repair take?

Most screen, keyboard, battery, hinge and charging port repairs take one to three working days once the part is here. We order the exact part for your machine type. Motherboard repairs take longer.

Will I lose my files?

Not from a normal repair: we don’t wipe the storage. If Windows needs reinstalling, or the board is badly damaged, we copy your files off first. Data recovery is available if the storage has failed.

Where do I find the machine type?

The machine type is the first four characters of the model number on the label underneath the laptop, for example 21HD in 21HD003GUK. Lenovo Vantage and the BIOS screen show it too.

Is my Lenovo 500 Series too old to repair?

No. Lenovo lists it as withdrawn once it’s no longer sold, but we still repair it. For older models we source new and used parts, and repair boards at component level.

Other Lenovo V Series, Chromebooks and other models series

All Lenovo V Series, Chromebooks and other models series

Data recovery for every Lenovo

Laptop dead, SSD not detected, files deleted or Windows reset? We recover documents, photos and email from every ThinkPad, ThinkBook, IdeaPad, Yoga, Legion and LOQ at our London SE1 lab, even when the laptop itself can’t be repaired.

  • Dead or liquid-damaged laptops
  • SSDs and hard drives not detected
  • Deleted files and reset laptops
  • BitLocker, with your recovery key

Free consultation. No data, no recovery fee.

A laptop SSD with recovered files

Get your Lenovo fixed

Book online and you get a job number by email straight away. Bring the laptop to our London SE1 workshop, or we arrange a courier collection from anywhere in the UK.