Lenovo software, Windows and virus repair
Windows not starting, blue screens, BitLocker recovery prompts, viruses, driver problems and slow Lenovo laptops, with your files kept safe.
What’s it doing?
| Symptom | Usually means |
|---|---|
| Stuck on the Lenovo logo or in a restart loop | A Windows or driver fault, or a failing SSD. We test the hardware first. |
| Asking for a BitLocker recovery key | Often after a BIOS update or a hardware change. You need the key from your Microsoft account; we help you find it. |
| Pop-ups, slow, or a virus | Malware removal, or a clean Windows reinstall with your files copied off first. |
| Need to reset to factory settings | We reinstall Windows with the correct Lenovo drivers. |
We copy your files off before any reinstall, and check them with you before anything is wiped.
How it works
- Book onlineFill in the repair form and you get a job number by email straight away.
- Drop off or courierBring the laptop and charger to our London SE1 workshop, Monday to Saturday, or we arrange a courier from anywhere in the UK.
- Diagnosis and quoteWe find the fault and tell you the price. Nothing is repaired until you agree.
- Repair and testWe fit the part, test the laptop, and let you know it’s ready to collect or post back.
Questions
How long does it take?
Most repairs take one to three working days once the part arrives. We order the exact part for your machine type.
Do you give a price first?
Yes. We diagnose the laptop and tell you the price before any repair. Nothing is done until you agree. The price calculator shows our prices by range.
Is my data safe?
A repair doesn’t wipe your storage. If we ever need to reinstall Windows, we copy your files off first and check them with you.
Data recovery for every Lenovo
Laptop dead, SSD not detected, files deleted or Windows reset? We recover documents, photos and email from every ThinkPad, ThinkBook, IdeaPad, Yoga, Legion and LOQ at our London SE1 lab, even when the laptop itself can’t be repaired.
- Dead or liquid-damaged laptops
- SSDs and hard drives not detected
- Deleted files and reset laptops
- BitLocker, with your recovery key
Free consultation. No data, no recovery fee.
Get your Lenovo fixed
Book online and you get a job number by email straight away. Bring the laptop to our London SE1 workshop, or we arrange a courier collection from anywhere in the UK.