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ThinkPad X1 Series repair

Screen, battery, keyboard, charging port, hinge and motherboard repairs for every ThinkPad X1 Series laptop: 29 models and 68 machine types listed by Lenovo. Repaired at our London SE1 workshop, or collected by courier from anywhere in the UK.

Repair enquiry

Tell us the model and what’s wrong. A technician replies within one working day.

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Every ThinkPad X1 Series model

The machine type is the first four characters of the model number on the label underneath the laptop, for example 21HD in 21HD003GUK. Lenovo Vantage and the BIOS screen show it too. Type it, or the model name, to find yours. Model names, machine types and status are from Lenovo’s product reference, PSREF (23 October 2026).

ModelMachine typesLenovo statusLenovo specs
ThinkPad X1 2-in-1 Gen 921KE, 21KFWithdrawnSpecs for ThinkPad X1 2-in-1 Gen 9
ThinkPad X1 2-in-1 Gen 10 Aura Edition21NU, 21NV, 21Q0, 21Q1CurrentSpecs for ThinkPad X1 2-in-1 Gen 10 Aura Edition
ThinkPad X1 2-in-1 Gen 11 Aura Edition21V9, 21VACurrentSpecs for ThinkPad X1 2-in-1 Gen 11 Aura Edition
ThinkPad X1 Carbon (6th Gen)20KG, 20KHWithdrawnSpecs for ThinkPad X1 Carbon (6th Gen)
ThinkPad X1 Carbon (7th Gen)20QD, 20QE, 20R1, 20R2WithdrawnSpecs for ThinkPad X1 Carbon (7th Gen)
ThinkPad X1 Carbon Gen 820U9, 20UAWithdrawnSpecs for ThinkPad X1 Carbon Gen 8
ThinkPad X1 Carbon Gen 920XW, 20XXWithdrawnSpecs for ThinkPad X1 Carbon Gen 9
ThinkPad X1 Carbon Gen 1021CB, 21CCWithdrawnSpecs for ThinkPad X1 Carbon Gen 10
ThinkPad X1 Carbon Gen 1121HM, 21HNWithdrawnSpecs for ThinkPad X1 Carbon Gen 11
ThinkPad X1 Carbon Gen 1221KC, 21KDWithdrawnSpecs for ThinkPad X1 Carbon Gen 12
ThinkPad X1 Carbon Gen 13 Aura Edition21NS, 21NT, 21NX, 21NYCurrentSpecs for ThinkPad X1 Carbon Gen 13 Aura Edition
ThinkPad X1 Carbon Gen 14 Aura Edition21V7, 21V8CurrentSpecs for ThinkPad X1 Carbon Gen 14 Aura Edition
ThinkPad X1 Extreme20MF, 20MGWithdrawnSpecs for ThinkPad X1 Extreme
ThinkPad X1 Extreme (2nd Gen)20QV, 20QWWithdrawnSpecs for ThinkPad X1 Extreme (2nd Gen)
ThinkPad X1 Extreme Gen 320TK, 20TLWithdrawnSpecs for ThinkPad X1 Extreme Gen 3
ThinkPad X1 Extreme Gen 420Y5, 20Y6WithdrawnSpecs for ThinkPad X1 Extreme Gen 4
ThinkPad X1 Extreme Gen 521DE, 21DFWithdrawnSpecs for ThinkPad X1 Extreme Gen 5
ThinkPad X1 Fold 16 Gen 121ES, 21ETWithdrawnSpecs for ThinkPad X1 Fold 16 Gen 1
ThinkPad X1 Fold Gen 120RK, 20RLWithdrawnSpecs for ThinkPad X1 Fold Gen 1
ThinkPad X1 Nano Gen 120UN, 20UQWithdrawnSpecs for ThinkPad X1 Nano Gen 1
ThinkPad X1 Nano Gen 221E8, 21E9WithdrawnSpecs for ThinkPad X1 Nano Gen 2
ThinkPad X1 Nano Gen 321K1, 21K2WithdrawnSpecs for ThinkPad X1 Nano Gen 3
ThinkPad X1 Titanium Yoga Gen 120QA, 20QBWithdrawnSpecs for ThinkPad X1 Titanium Yoga Gen 1
ThinkPad X1 Yoga (3rd Gen)20LD, 20LE, 20LF, 20LGWithdrawnSpecs for ThinkPad X1 Yoga (3rd Gen)
ThinkPad X1 Yoga (4th Gen)20QF, 20QG, 20SA, 20SBWithdrawnSpecs for ThinkPad X1 Yoga (4th Gen)
ThinkPad X1 Yoga Gen 520UB, 20UCWithdrawnSpecs for ThinkPad X1 Yoga Gen 5
ThinkPad X1 Yoga Gen 620XY, 20Y0WithdrawnSpecs for ThinkPad X1 Yoga Gen 6
ThinkPad X1 Yoga Gen 721CD, 21CEWithdrawnSpecs for ThinkPad X1 Yoga Gen 7
ThinkPad X1 Yoga Gen 821HQ, 21HRWithdrawnSpecs for ThinkPad X1 Yoga Gen 8

Common ThinkPad X1 Series faults

What it’s doingWhat we do
Cracked or black screenA new panel matched to your machine type: size, resolution and touch. Screen
Keys, TrackPoint or touchpad buttons not workingA new keyboard, TrackPoint cap or touchpad buttons. Keyboard
Battery swollen or not holding chargeA new battery. Stop charging a swollen battery straight away. Battery
Not charging over USB-C or the charger portA worn charging port, or a fault in the charging circuit. Charging port
Dead, or no pictureA board-level fault, found and repaired at component level. Motherboard
Coffee or water on the keyboardSwitch off and unplug. Cleaning and board repair. Liquid damage

ThinkPads and ThinkBooks are built to be repaired: screens, keyboards, batteries and SSDs are separate parts on most models, so a repair is often far cheaper than a new laptop.

See repair prices

Illustration of a ThinkPad X1 Series laptop ready for repair
Range
ThinkPad
Models
29 (4 current, 25 withdrawn)
Machine types
68
Source
Lenovo PSREF

How it works

  1. Book onlineFill in the repair form and you get a job number by email straight away.
  2. Drop off or courierBring the laptop and charger to our London SE1 workshop, Monday to Saturday, or we arrange a courier from anywhere in the UK.
  3. Diagnosis and quoteWe find the fault and tell you the price. Nothing is repaired until you agree.
  4. Repair and testWe fit the part, test the laptop, and let you know it’s ready to collect or post back.

Questions

How long does a ThinkPad X1 Series repair take?

Most screen, keyboard, battery, hinge and charging port repairs take one to three working days once the part is here. We order the exact part for your machine type. Motherboard repairs take longer.

Will I lose my files?

Not from a normal repair: we don’t wipe the storage. If Windows needs reinstalling, or the board is badly damaged, we copy your files off first. Data recovery is available if the storage has failed.

Where do I find the machine type?

The machine type is the first four characters of the model number on the label underneath the laptop, for example 21HD in 21HD003GUK. Lenovo Vantage and the BIOS screen show it too.

Is my ThinkPad X1 Series too old to repair?

No. Lenovo lists it as withdrawn once it’s no longer sold, but we still repair it. For older models we source new and used parts, and repair boards at component level.

Other ThinkPad series

All ThinkPad series

Data recovery for every Lenovo

Laptop dead, SSD not detected, files deleted or Windows reset? We recover documents, photos and email from every ThinkPad, ThinkBook, IdeaPad, Yoga, Legion and LOQ at our London SE1 lab, even when the laptop itself can’t be repaired.

  • Dead or liquid-damaged laptops
  • SSDs and hard drives not detected
  • Deleted files and reset laptops
  • BitLocker, with your recovery key

Free consultation. No data, no recovery fee.

A laptop SSD with recovered files

Get your Lenovo fixed

Book online and you get a job number by email straight away. Bring the laptop to our London SE1 workshop, or we arrange a courier collection from anywhere in the UK.